portfolio

Copier Management contracts

Management audits and assessments

Organizational development

Team building, leadership and facilitation

Work flow and process re-engineering

Performance evaluation

Process consultation

Executive coaching

Small group facilitation

services

Management audits and assessments

Facilitation and planning

Executive coaching

Team building

Small group facilitation

Production analysis

Copier management negotiation and planning

clients

The University of Texas at Austin

The University of Texas at Arlington

Northern Arizona University

Sinclair Community College

The University of Maine

Millersville University

Gettysburg College

The University of Alaska at Anchorage

The Salt River Project (Arizona)

State College Area School District

Algonquin College

Linfield College

Wright State University

Ohio University

University of California Santa Cruz

.:about us

Ray Chambers, MBA, joined the executive team at Juniata College as Vice President and Chief Information Officer on July 1, 2001 after serving for 11 years as Assistant Vice President for Information Technology at the University of Louisville (UofL). He also held management positions in state and local government in Texas and at the University of Iowa.

Chambers earned his undergraduate degree in Marketing Management from the University of Texas at Austin. In 1983 he was accepted into the very competitive Executive MBA program at St. Edward’s University, where he earned an MBA (’86) with an emphasis in Public Administration. Chambers is currently a doctoral student studying Higher Education Administration at the Pennsylvania State University (PSU). His research interests include managing technology in higher education and outsourcing and its impact on auxiliary services in higher education.


Chambers has been active in a broad range of community and professional organizations. As a community leader, he served as president of the Third Street Neighborhood Association, was a founding member of the Westview Home Owners Association and was elected to a term on Travis County Water Improvement District No. 14. He currently serves on the Huntingdon County Chamber of Commerce Technology and Education Committees and the Leadership Huntingdon County Steering Committee. Professionally he has been active in the International Publishing Management Association (IPMA), the Association of College and University Printers (ACUP), Xplor International, the Technology Council of Central Pennsylvania (TCCP), the Pittsburg Technology Council (PTC), the Association for Quality and Participation (AQP), the American Society for Quality Control, (ASQC), the American Management Association (AMA), and Printing Industries of America (PIA).

Chambers has served in several leadership roles as well. While at UofL he facilitated the Information Technology Quality Council and the President’s Committee to Improve Undergraduate Advising. He was chair o IPMA’s In-House Industry Advisory Council, served as Vice President of IPMA Region 6, and was elected to the board of directors of the Midwest Region of Xplor International. He also served as president of ACUP and was a member of that body’s board of directors for several years. He was a pioneer in the use of the Internet as a marketing tool and led web development initiatives at both IPMA and UofL.

Higher education memberships include the National Association for Campus Auxiliary Services (NACAS), Educause, the National Association of College and University Business Officers (NACUBO), the National Association of Campus Card Users (NACCU), and the Higher Education Students Association (HESA). He is also a member of Pi Lambda Theta national honor society.

Chambers is a frequent speaker on topics related to document management, outsourcing, and customer satisfaction. He has presented numerous times at a variety of venues including Educause, IPMA, Xplor International, On-Demand, NACAS, and ACUP, as well as a variety of local and regional conferences. He has also designed and taught workshops in quality management, customer satisfaction, improving operational effectiveness, and team management and has been invited to teach graduate level seminars on technology and intellectual property issues in higher education at PSU. He was recently invited to co-facilitate a three-day workshop on document management for auxiliary services administrators by NACAS, and he assumed lead facilitation responsibilities for the Leadership Huntingdon County curriculum. Units under his direction have received numerous quality and performance awards, and he was selected Manager of the Year in 1992 by IPMA.